Here for the messy, human moments.
When conflict takes hold, I help workplaces, schools, community groups and whānau have the conversations that make repair possible.
Conflict rarely stays small. Trust erodes, people stop talking, a team splits into sides. By the time you're looking for help, it's already costing more than time.
I've spent years holding some of the hardest conversations there are — separated parents, high conflict, real risk in the room. That's the steadiness I bring to every restorative or mediation process.
Restorative practice
For workplaces, schools and community groups, when conflict or harm has broken trust and relationships need repairing, not just managing.
Family mediation
Family Dispute Resolution for separated parents and whānau working out care arrangements for their tamariki. The hard ones are my work.
How I work
Aro ki te hā — a calm, five-stage process. Regulate, relate, then reason. Paced so everyone can think clearly and be heard.
This may be for you if…
A complaint or incident has left people unable to work together
A team has split into sides, or trust has quietly broken down
Harm has happened and needs putting right, not just managing
Separated parents need a safe way to agree care for tamariki
You've tried talking, and it keeps going the same way
You don't need to have it all worked out. A short message is enough to start.
“She was easy to work with, worked swiftly and delivered a great outcome… I would absolutely use her services again should I need to.”
— Senior leader, public sector organisation
Kia ora, I'm Sandra
A restorative practitioner and family mediator based in Manawatū-Whanganui, working with people and organisations across Aotearoa. My approach is informed by the neuroscience of trauma — what the nervous system is doing, not just what's being said.
A first kōrero costs nothing and commits you to nothing.