Here for the messy, human moments.

When conflict takes hold, I help workplaces, schools, community groups and whānau have the conversations that make repair possible.

Restorative practice
Family mediation

Sandra Durston, restorative practitioner and family mediator, smiling

Conflict rarely stays small. Trust erodes, people stop talking, a team splits into sides. By the time you're looking for help, it's already costing more than time.

I've spent years holding some of the hardest conversations there are — separated parents, high conflict, real risk in the room. That’s the steadiness I bring to every restorative or mediation process.

You don't need to have it all worked out. A short message is enough to start.

“My organisation used Sandra’s services to support an internal complaint. She was easy to work with, worked swiftly and delivered a great outcome to me. In reflection with my team member, she felt supported and mentioned the professionalism of Sandra to achieve an outcome that all parties were satisfied with. I would absolutely use her services again should I need to.”
— Senior Leader, public sector organisation
“An exceptional guide whose introduction to restorative practices completely transformed my professional perspective”
— SA, Manager